`Carriage stopped moving

[Wednesday58]

Hello, my carriage stopped moving.  Any suggestions?

[Rachel571]

Hi @Wednesday58,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

I'm sorry to hear that your carriage stopped moving. There could be several reasons why this happened. Here are some suggestions to troubleshoot the issue:

Check the power source: Ensure that the carriage has enough power. If it's a motorized carriage, make sure the battery is charged or the power cord is properly connected.

Inspect for obstructions: Look around the carriage to see if there are any obstacles blocking its movement. Sometimes debris or objects can get in the way and prevent it from moving.

Examine the wheels: If the carriage has wheels, check to see if they are stuck or if there's anything hindering their movement. Make sure they are clean and free of any debris.

Review the controls: Double-check that you're using the controls correctly. If there's a specific way to start or operate the carriage, refer to the manual or instructions.

Look for mechanical issues: Inspect the carriage for any signs of mechanical failure, such as loose parts, broken components, or unusual noises. If you notice anything out of the ordinary, it may require professional repair.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support