Carriage won't move to left/access area automatically.

[omegassociates]

After several hard resets and much reading of and trying online suggestions – yes, there is sufficient ink, and both print heads are healthy -- it got to the point where printing yielded blank pages and I kept getting the "Alignment failed" message. Not only that, I couldn't get the print heads to move to the access area, either by lifting the cover or by holding the "OK" button for 5 seconds. TIA!

P.S. I bought this printer in June 2008 ...

[Riddle_Decipher]

@omegassociates Welcome to HP Community!

Here are a few things you can attempt to resolve this issue:

Solution one: Turn the All-in-One off and on again

1. Press the Power button () to turn off the product.

2. Wait 60 seconds.

3. Press the Power button () to turn on the product.

   NOTE: 

   The product might go through a warm-up period. The product lights might flash and the carriage might move. Wait until the warm-up period finishes before proceeding.

4. Try to print a self-test report. See the steps on how to print a self-test report at the top of this document.

• If these steps resolved the issue, and the test page prints, there is no need to continue troubleshooting. Reconnect the USB cable, and then try to print again.

• If the issue persists, continue with the next solution.

• If the test page does not print, continue with the next solution.

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE & SKIP TO SOLUTION TWO ONWARD

(By the end of this article all the issues should be resolved)

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!