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‎11-11-2019 11:07 AM

HP Recommended
Product: HP OFFICE JETPRO 8710

I replaced the ink cartridges on my Officejet pro 8710, not the first time with brand new hp cartridges and I still get the cartridges depleted message, I ve done everthing including unplugging the printer etc, what else is there to do? 

 

3 people had the same question
3 REPLIES 3

‎11-11-2019 11:17 AM

HP Recommended

Hi,

Your printer have 4 different ink cartridges (K = Black, Y = Yellow, C = Cyan, M = Magenta), which exact ink cartridges have been replaced?

 

What cartridges are indicated below the error message on your printer, you should see a colored circle with the indicated cartridge symbol?

 

 



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‎11-11-2019 11:36 AM

HP Recommended

Hi

 

I replaced all four of them with hp 952 

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‎11-11-2019 11:44 AM

HP Recommended

Also, now I  cant scan anything to my desktop because the printer was kicked off online, ran the Scan Doctor and it says that I have to replace the cartridges. Bought on Amazon now over two months ago and sat on them because I was running low but was still able to print,  cant return them now.

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