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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Cashback Claim on HP Envy photo 6234 printer
Create an account on the HP Community to personalize your profile and ask a question
10-31-2018 04:40 PM
Hi, I purchased a HP Envy photo 6234 from Currys last week and signed up for Instant ink offer to get cashback.
I then went to the HP Cashback website to claim my £30 cashback and it says I have to wait a minium14 days before I can make an online claim. Why is this so ???
One of the reasons I purchased the printer was because of the cashback offer
I see the cashback deal is ending today I hope this is not going to effect my cashback claim because the website wont let me make a claim yet ...
Regards
Clicon
Solved! Go to Solution.
11-01-2018 02:48 PM
Hey there! @Clicon, Thanks for stopping by the HP Support Forums!
I understand you a purchased a printer with instant ink and you were offered a £30 cash back. And you need to know how to claim it.
Also, I understand your concern and situation you are into. So don't worry I'll try to help you out.
You will have to submit the details at the place you purchased the printer from and you will receive an email after 14 days through which you will be able to redeem the cashback offer.
Also, I will share you few details about the support options through a private message. Dedicated to your printer.
Please watch your inbox for more information.
Hope to hear from you soon!
I hope you have a great day! 🙂
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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A4Apollo
I am an HP Employee
11-03-2018 08:16 AM
Hi Mr Robot
Thank you very much for your reply. I will try another on line cashback claim on Monday 5th November when the 14 day period is up on purchase of the printer. If no success i will then go back to the shop where I bought the printer from.
Kind regards
Clicon
11-03-2018 11:35 AM
@Clicon, Thanks for your prompt response and time.
I appriciate your efforts for writing back to us.
Sure you can try submitting the details to store and call the support number if you have any queries.
If you have any queries in future related to any HP products, you can always reach out to us.
We will try our best to help you out.
Take care,
Have a great day! 🙂
Please mark my public post as accepted solution if you feel I have answered your query.
A4Apollo
I am an HP Employee
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