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‎03-29-2024 05:35 PM

HP Recommended
Product: HP DeskJet 2742e All-In-One Printer
I ran out of ink in the middle of a print job. When I installed the new ink the printer appeared to have multiple issues. Flashing lights and icons galore. Printer Information Page says This printer is not enrolled in HP Instant Ink (It is).  Printer Information Page also says printer is not connected to a network. Wireless light and icons are flashing as if ready to connect, but it will not connect. Going to the support page from HP Smart App, tells me to install HP Smart App. 

 

Flashing Icons: E0, !, envelope symbol, and both Ink bars.

Flashing Lights: ink, wireless, and information.

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3 people had the same question
1 REPLY 1

‎04-04-2024 02:44 PM

HP Recommended

I have the exact same flashing icons and lights.  I cannot get the printer online either.  One message thread said to hide the printer in the HP Smart app.  I mistakenly did that and now cannot get it added back as it won't connect to Wi-Fi.  I have tried doing a factory reset on the printer (hold the Wi-Fi button and the cancel button at the same time).  That hasn't worked.  I have spent hours trying to find answers on how to fix this.

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