Envelope Maqrgines not working properly

[Bklynrr]

My HP 8600 Pro is cutting the left and right margins [edit] on my envelopes. I have the current drivers for the MAC and HP. 

I also have this envelope issue with MS Word for MAC and Mac Pages.....Please advise. Thanks.

Steve Erlitz

[Flower_Bud · Accepted solution]

@Bklynrr

Welcome to HP Forums,

This is a great place to get support, find answers and tips,

Thank you for posting your query, I'll be more than glad to help you out 🙂

As I understand, your printer is not printing the margins on an envelope,

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

When was the last time it worked fine?

Were there any hardware/software changes made?

Which application are you using to print envelopes?

How does it appear in print preview? 

Does this happen while making a photocopy? 

Let's try these steps: 

Try printing from a different application.

Remove the printer queue from the list of printers, and then add it again. 

1. Make sure your Mac is connected to the Internet.

2. In the Printers list, click your HP printer, and then click the Minus button  to delete it.

3. Click the Add button .

4. Find and select the name of your printer from the Printer list, and then click Add to add your printer. Do not select an HP Fax driver. NOTE: If your printer does not display in the list, make sure the printer is connected, turned on, has power, and is ready to print.

   Figure: Example of the printer selection list

   

5. Click Print Using or Use.

6. Select AirPrint.

   Figure: Menu showing AirPrint selected

   

7. Try printing again.

Then try printing and keep me posted,

Have a great day 🙂

Cheers 🙂

[Bklynrr]

It’s fixed cleared all the drivers and reinstalled as suggested. I print envelopes so infrequently I’m not sure when it started. No changes in several years other than OS and the occasional driver update.

But it’s working now. Thanks.

[Flower_Bud]

@Bklynrr

Thank you for the update 🙂

I appreciate your time and efforts,

I'm glad you found the solution for this concern.

You've been great to work with and it has been a genuine pleasure interacting with you.

I hope both you and your product works great and remain healthy for a long time 😉

Take care now and do have a fabulous week ahead. 🙂