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‎11-22-2020 05:06 AM

HP Recommended
Product: HP MFP 475dn
Operating System: Microsoft Windows 10 (32-bit)

Hello

i Hand First the error 59.70 and then i did a cold reset. After this i Gas error 59.80. sometimes it prints and sometimes not. I habe replaced the pickup roller and also the black cartridge. I have also followed the instructions for such errors but the error still exists.

i think i have to replace now the black developer motor Right? And also the dc controller??? Can you tell me which i Need to order???

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3 REPLIES 3

‎11-22-2020 11:01 AM

HP Recommended

If you have non-genuine or remanufactured toner cartridges sometimes they can rotate hardly and printer reports a motor error when it's actually a toner cartridge causing that error.




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‎11-22-2020 11:48 AM

HP Recommended

Do you think i Should replace all cartridges with Original HP???

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‎11-22-2020 12:02 PM

HP Recommended

I suspect it could be toner issue.




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