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I got a new wireless router, and had to update the printer's wifi settings (something HP has made incredibly difficult to do, and even more difficult to learn how to do).

 

Eventually managed to direct wifi connect and could access the printers internal web server.  Selected the new SSID, entered the password, and saved.  

 

The printer was no longer accessible. by wifi, ethernet, or usb.  The panel then displayed "Error 79"

I disconnected it from both power and the network, and let it sit over night.  This morning when I powered it up, it still displayed Error 79.  

 

The error message prevents me from accessing any and all settings directly on the panel, and it cannot be accessed from wifi, ethernet or usb.

 

Any guidance on how to fix this?  or did HP's internal webserver just brink my printer?

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