FLASHING E AND THEN O

[Cosmo2349]

PRINTER FLASHIN   E   AND THEN   O  

[Gaya1239]

Hi @Cosmo2349,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand your HP ENVY 6455e All-In-One Printer is displaying an error code or message, "PRINTER FLASHIN E AND THEN 0." This error message might indicate a problem with the printer's hardware or software. Here are some steps you can take to troubleshoot this issue:

• Restart the Printer: Turn off the printer, wait for a few seconds, and then turn it back on. Sometimes, a simple restart can resolve temporary issues.
• Check for Paper Jams: Make sure there are no paper jams or obstructions inside the printer that could be causing the error.
• Update Printer Firmware: Check if there are any firmware updates available for your printer on the HP website. Updating the firmware can often resolve various issues.Update the firmware on an HP printer
• Check Printer Connections: Ensure that the printer is properly connected to your computer via USB cable or Wi-Fi network. Also, check the power cable and make sure it's securely plugged in.
• Printer Reset: Try resetting the printer to its default settings. This can sometimes resolve software-related issues. You can usually find the reset option in the printer's settings menu.
• Reinstall Printer Drivers: Uninstall the printer drivers from your computer and then reinstall them. Sometimes, corrupted or outdated drivers can cause communication errors between the printer and the computer.

Refer to this document:  HP ENVY 6455e All-in-One Printer User manual

I hope this helps. 

Take care and have a good day.

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