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Flash orange light at ink

HP Recommended

Hi the orange light is flashing on my HP DeskJet 3700 the app is showing me that the cartridges are needing cleaned or put in properly. I think they are maybe quite low in ink but cannot get them to send me ink until this is sorted out. Iv tried cleaning but no luck. And are inserted properly. I cannot get a hold of anyone if I call only have virtual agent which is a waste of time and they are still charging me for ink monthly. Any help would be much appreciated 

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HP Support Agent
HP Support Agent
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HP Recommended

Hi @EML2,

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

And, Welcome to the HP Support Community

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

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