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‎05-28-2021 02:47 AM

HP Recommended
Product: HP 2600
Operating System: macOS 10.15 Catalina

The display on my HP 2600 has all of the icons flashing and showing "EE".  I have tried the restart options, disconnecting power, etc.  I have also restarted the router etc inc are it was a connection error.  I have also tried the various combinations of holding the buttons suggested on other posts but to no avail. I have checked and replaced the cartridges just in case and they are also original/compatible.  It appears to be a hardware issue. Any help appreciated! 

Category:
6 REPLIES 6

‎05-31-2021 12:42 PM

HP Recommended

@Korky1975

 

Welcome to the HP Support Community.

 

Try the steps from here: https://support.hp.com/in-en/product/hp-deskjet-2600-all-in-one-printer-series/12319824/document/ish...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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‎06-04-2021 05:44 AM

HP Recommended

Hi,

Thanks but that has not solved the problem.  I have also tried to contact HP support but it is saying that my warranty expired a couple of months ago?  Any other way to hard reset the printer to get it going again?

Thanks,

 

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‎06-04-2021 05:47 AM

HP Recommended

I should add that I am paying a standard monthly fee for ink that I can't use now.  Any ideas?

 

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‎06-04-2021 01:35 PM

HP Recommended

You can definitely log in to your Instant Ink account and cancel it.

 

https://support.hp.com/ph-en/product/hp-pavilion-11-notebook-pc-series/6829886/document/c03767641

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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‎06-06-2021 01:48 AM

HP Recommended

Hi, thanks but you replied with a link to a Pavillion laptop? 

Definitely sounds like a bit of a swizz that there is a known hardware issue with these printers and HP aren't acknowledging it.

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‎06-07-2021 12:47 PM

HP Recommended

That link opens up for me as a document for cancelling your HP Instant Ink Service.

 

Please try a different web browser 🙂

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

Was this reply helpful? Yes No
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