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‎04-15-2024 05:25 PM

HP Recommended
Product: HP ENVY Photo 7858 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

I have an HP Envy Photo 7858 that has been giving error codes for quite a while now.  I have contacted support and was told to unplug the power cord and plug it back in, but that fix lasted for 24 hours, then it gave a blue screen error again.  The original error was B8B38C28.  Another error was B8B2FC28,  The current error is B8298A24.  I downloaded the HP Print and Scan Doctor, but it gets to Device Status on both the print and scan portion and errors out, too.  Is there anything I can do???

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