HP Instant Ink cartridge sent to old address

[emanueleffe]

I recently moved to a new house and I forgot to update my address in my HP profile. They just have been shipped and I don't know how to update the address of the package now. I already updated the address in my HP profile, what else can I do?

Thank you in advance,

Emanuele

[Kumar0307]

@emanueleffe, Welcome to the HP Support Community!

To change the shipping address, please refer to - HP Instant Ink - Changing Your Shipping or Billing Address

As the issue is related to Instant ink cartridges, I need more information to help you out.

Since the instant ink account details are confidential, please send me the required information via private message.

I am sending you a private message with the information required.

• In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

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