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‎06-22-2020 05:50 PM

HP Recommended
Product: HP Photosmart 7510
Operating System: Microsoft Windows 10 (64-bit)

I bought this printer in 2011 in New Zealand. It got boxed in 2013 and only made an appearance again a week ago (in Australia) when I booted it up, bought and installed ink, and then found the printer refuses to connect to my laptop via cable. I tried connecting to wifi - it doesn't even pick up any of the 5 available signals (doesn't even acknowledge their existence)... Please help!

2 REPLIES 2

‎06-26-2020 12:04 PM

HP Recommended

@Piet_Pompies

 

Welcome to the HP Support Community.

 

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the forums page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

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‎06-29-2020 12:26 AM

HP Recommended

Hi. Thanks for your message. However, there are no BL/TL/BR/TL Buttons on my printer's home buttons right after startup....

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