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‎09-15-2020 10:16 AM

HP Recommended
Product: Example: C6350

Printer has 4 flashing lights....wont work or reset

 

Category:
1 REPLY 1

‎09-17-2020 04:12 PM

HP Recommended

@Jimmyd440 Welcome to HP Community!

 

I understand that the numerous lights are flashing.

 

If the blue wireless light is blinking, it means the printer is not connected to a wireless network.

How is the printer connected to the PC? Are you using a USB cable?

 

Run HP Print and Scan Doctor to diagnose and fix any driver issue on the PC

Click here to download the file. Once downloaded, make sure to run the file to start the installation and click on 'Fix printing'.

If the issue persists, proceed to the next step.

 

If the print carriage is stuck and cannot move, it is a hardware issue with the printer. Let us try these steps to resolve this issue:

 

Reset the printer

  1. With the printer turned on, disconnect the power cord from the rear of the printer.
  2. Wait at least 60 seconds.
  3. Reconnect the power cord to the rear of the printer.
  4. Turn ON the printer, if it does not automatically turn on.
  5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

 

Check for any paper jams inside the printer.

Perform the troubleshooting steps mentioned in this document.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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