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‎06-03-2018 09:23 PM

HP Recommended
Product: OfficeJet Pro L7580
Operating System: Microsoft Windows 10 (64-bit)

After a download of the latest Windows 10 software, I am unable to use  my HP L7580 printer. The device manager shows " USB Mass Storage Device cannot start (Code 10)". I have deleted all references to the L7580 and reloaded the latest software/drivers "OJ_AIO_L7X00_Full_Win_WW_140_408-5 (5).exe". I also switched the USB cable to a USB 2 port. Still the same results. Computer is  an HP ENVY 700-327c Desktop PC Model #: F3F07AA. Please advise.

Len

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-04-2018 01:18 PM

HP Recommended

As a last resort, I rebooted the L7580 and found that it cleared the error message. The L7580 now operates normally.

Len

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1 REPLY 1

‎06-04-2018 01:18 PM

HP Recommended

As a last resort, I rebooted the L7580 and found that it cleared the error message. The L7580 now operates normally.

Len

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