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Locked

‎09-13-2020 04:11 PM

HP Recommended
Product: officejet pro 7740
Operating System: Microsoft Windows 10 (64-bit)

quite a few settings are locked, how can I unlock them.

Category:
2 people had the same question
1 REPLY 1

‎09-16-2020 03:37 AM

HP Recommended

@LtTed Welcome to HP Community!

 

I understand that you would like to change the settings for Officejet Pro 7740.

 

Please let us know which setting you would like to unlock.

 

Please perform the hard reset and check.

 

Turn the printer on, if it is not already on. 

 

Wait until the printer is idle and silent before you continue. 

 

With the printer turned on, disconnect the power cord from the rear of the printer. 

 

Unplug the power cord from the wall outlet. 

 

Wait at least 60 seconds. 

 

Plug the power cord back into the wall outlet. 

 

Reconnect the power cord to the rear of the printer. 

 

Turn on the printer, if it does not automatically turn on. 

 

Wait until the printer is idle and silent before you proceed 

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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