@Chris2604 I have a few steps that may help resolve the issue:
Step 1: Reset the printer
Reset the printer to try and recover from printer failures.
With the printer turned on, disconnect the power cord from the printer.
Unplug the power cord from the power source.
Wait 60 seconds.
Reconnect the power cord to a wall outlet and to the printer.
HP recommends plugging the printer directly into a wall outlet.
FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE & skip to Step 2: Identify your ink cartridges onward.
(By the end of this article all the issues should be resolved)
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Riddle_Decipher I am an HP Employee
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