Info light on HP 2752e

[DonnaM371]

Just purchased and set up new HP 2752e Laserjet printer.   Info light is orange and won't go out.  Info printout says issue is : " More than one access point/wireless router has been found that matches your wireless network name (SSID).  To avoid this,  change your wireless network name (SSID) to be unique. "   What does this mean?  I'm only printing from my android phone, no computer,  and I only have one router.  Please help.   Thank you

[Kumar0307]

@DonnaM371, Welcome to the HP Support Community! I’m here to help.

To assist you better, are you able to print from your phone?

The info light will stay ON. Only when you have blinking lights on the printer, it indicates there is an issue. In this case, refer to - Blinking Lights

• Restart the router, the printer
• Make sure the printer and the phone are connected to the same wireless network. Either 2.4 or 5GHz network.
• If you have a Dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, the printer will not be able to connect to the network. In this case, contact your Internet service provider to assign different names to both networks.

Hope this helps! Let me know how it goes. 

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