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‎06-11-2021 08:09 AM - edited ‎06-11-2021 08:10 AM

HP Recommended
Product: HP920XL
Operating System: Microsoft Windows 10 (64-bit)

I have purchased a set of genuine HP 920XL inkjet cartridge set. The warranty ends date printed on cardboard is December 2022. However when I print a report page. The report page indicates warranty ends date 22/10/2014. How it can be different between chip and carton?  

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3 REPLIES 3

‎06-11-2021 08:38 AM

HP Recommended

What is the date on ink cartridge?  There should be date on the ink cartridge too on the bottom side.




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‎06-12-2021 03:56 AM

HP Recommended

the date printed on the bottom of the cartridge is 22/10/2014 which is same as on report page...

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‎06-13-2021 09:16 AM

HP Recommended

The printer and the ink cartridge are reporting the same date, that means that problem is in the cardboard box. Check the cardboard maybe the real expiration date had been errased and printed a new date, or ink has been repacked in the new box, or maybe the box is fake.




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