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‎12-04-2019 07:50 AM

HP Recommended
Product: HP Officejet Pro 8600

I have installed new color ink cartridges in HP Officejet Pro 8600. Message reads not compatible with this printer. I have downloaded up date drivers, cleaned the heads, unplugged and replugged .

Using HP 951 for US and Canada

1 person had the same question
1 REPLY 1

‎12-04-2019 11:23 AM

HP Recommended

Hi,

What region is listed on your cartridges? is it listed as Z10? (look at all 4 ink cartridges)

https://support.hp.com/us-en/document/c05318138

 

What operating system do you haveon your computer?



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