Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open
Resolve Windows 10 or update issues on HP computer or printer– Click Here
My 4500 is allways stuck on print, scan or cancel
Welcome to the HP Support Community.
Where do you see this stuck message?
Try a firmware update: https://support.hp.com/in-en/document/c02919168
Also, try connecting the Printer to a different wall outlet directly.
Let me know if this helps.
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