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    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Message 1 of 2
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My HP Envy 4500 is stuck on either print,scan or cancel

HP Recommended
4500
iOS

My 4500 is allways stuck on print, scan or cancel

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1 REPLY 1
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@MikeLuke

 

Welcome to the HP Support Community.

 

Where do you see this stuck message?

 

Try a firmware update: https://support.hp.com/in-en/document/c02919168

 

Also, try connecting the Printer to a different wall outlet directly.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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