My hp 5255 printer is no connecting to my router

[v_seeley123]

My printer keeps searching for the router

[Alden4]

Hi @v_seeley123,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP 5255 printer is not connecting to your router, there are several steps you can take to troubleshoot the issue.

• Check Network Connection: Ensure that your router is powered on and functioning properly. Make sure that other devices can connect to the same Wi-Fi network without any issues.
• Printer Placement: Ensure that your printer is within the range of your router's Wi-Fi signal. If the signal is weak, try moving the printer closer to the router.
• Restart Devices: Sometimes, simply restarting both your printer and router can resolve connectivity issues. Turn off the printer and router, wait for a few minutes, and then turn them back on.
• Wi-Fi Settings on Printer: Access the Wi-Fi settings on your printer and make sure it is set to connect to your Wi-Fi network. Follow the printer's manual or on-screen instructions to input the correct Wi-Fi network name (SSID) and password.
• Router Settings: Check your router's settings to ensure that it is not blocking the printer from connecting. Look for any firewall or security settings that might be affecting the printer's ability to connect.
• Update Firmware: Make sure that your printer's firmware is up to date. Check the HP website for any available firmware updates for your specific printer model.
• Reset Printer Network Settings: If you've previously connected the printer to a different network, reset the printer's network settings to clear any previous configurations. Refer to the printer's manual for instructions on how to do this.
• Reconfigure Printer: If none of the above steps work, you may need to reconfigure the printer's network settings from scratch. Follow the printer's manual or on-screen instructions to set up the Wi-Fi connection again.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support