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‎04-22-2024 07:46 PM

HP Recommended
Product: HP OfficeJet Pro 6978 All-in-One Printer

I purchased a set of 902 ink cartridges on Ebay . I keep on getting the message non hp chip detected and the printer will not allow me to print. I noticed that although I thought I purchased hp ink cartridges, they are not. I spent over $50 and have spent hours watching youtube videos for a fix and nothing works.

I don't appreciate HP preventing me to print my work. 

I would appreciate a solution to this problem as I do not want to just throw away these cartridges and buy new ones.

Thanks,

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1 REPLY 1

‎04-22-2024 08:02 PM

HP Recommended
@Vin1331 wrote:

I purchased a set of 902 ink cartridges on Ebay .

@Vin1331 

 

Sorry nothing we can help you here because they are NOT from official HP

 

Regards.

BH
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