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HP Recommended

I'm able to remove the paper tray completely. When I put it back in, it goes in all the way except for the last centimetre.

1 REPLY 1
HP Recommended

@Nawwara, Welcome to the HP Support Community! I’m here to help.

 

I see that you are not able to install the paper tray in the printer. Check for any damage or obstructions in the tray path.

Click here to watch a video on how to remove and reinsert the paper tray.

Note: This video is on YouTube on a third-party channel and not from HP. It applies to this model printer as well.

 

If the issue persists,

  • I've sent you a private message with further instructions to resolve this issue.
  • In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Let me know how it goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.