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‎10-10-2022 04:12 AM

HP Recommended
Product: Officejet 250 Mobile All-in-One

Hey guys!

My printer got dropped by accident and the door came off. A small piece of plastic broke from the door and from then on when I try to use the printer the "door open" message is always there. I tried to glue it back but no luck. I can't locate the sensor on this printer. 

 

Any ideas? 

RDT_20221010_122622961826395703258270.jpg

 

Category:
1 REPLY 1

‎11-03-2022 10:15 AM

HP Recommended

@domichalis

 

Welcome to the HP support community.

 

I understand that you are getting a door open error, I am glad to assist you.

This seems to be a hardware issue and requires one on one interaction.

I am sending you a private message with the steps to talk to  HP support. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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