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    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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    Need Windows 11 help?
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HP Recommended

Hello, still pending for a simple solution to get a printer / cartridge working.

 

Original complaint dated 10-11-2019. Almost 2 months.

 

HP Recommended

@tusfactor

 

I am trying my best to reach out to the concerned team to get this issue addressed. Please wait while we get back to you!

 

Thanks for understanding!

TEJ1602
I am an HP Employee

HP Recommended

That's incredible. You cannot contact your own internal team for 2 months?

 

I'll probably give away the printer to charity.

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