Power light flashing

[second1]

The power light is flashing but the home screen is locked with the hp logo and a bar. I have tried a hard reset by unplugging.

[Echo_Lake]

@second1

Thank you for posting on the HP Support Community.

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

• Check for the paper jam in the printer.
• Make sure the carriage is moving freely.

While you respond to that, let's try these steps: Hard Reset

• (1) Turn the printer on, if it is not already on.
• (2) Wait until the printer is idle and silent before you continue.
• (3) With the printer turned on, disconnect the power cord from the rear of the printer.
• (4) Unplug the power cord from the wall outlet.
• (5) Wait at least 60 seconds.
• (6) Plug the power cord back into the wall outlet.
• NOTE: HP recommends connecting the printer power cord directly to the wall outlet.
• (7) Reconnect the power cord to the rear of the printer.
• (8) Turn on the printer, if it does not automatically turn on.

The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.

Wait until the warm-up period finishes and your printer is idle and silent before you proceed.

If the issue persists, please contact our HP Support team for Service Options as it could be a possible hardware issue:

• 1) Click on this link - www.hp.com/contacthp/
• 2) Select your product type below.
• 3) Enter the serial of your device.
• 4) Select the country from the drop-down.
• 5) Select the appropriate option based on your preference.
• 6) Fill the web-form and proceed further.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.