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‎08-08-2023 12:55 PM

HP Recommended
Product: HP Color LaserJet Pro M255dw
Operating System: Microsoft Windows 11

When I try to print I am receiving a Print Failure message.  Approximately 75% of the page prints.

 

I have tried unplugging the printer, installing new cartridges, updating drivers and the error continues.

Category:
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-15-2023 11:16 AM

HP Recommended

Hi @mflorenz 

Thank you for confirming.

Request you to perform printer restore, steps mentioned under Page 76 of http://h10032.www1.hp.com/ctg/Manual/c06434360.pdf

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Take care and have a great day ahead!

 

Treeko

HP Support


I am an HP Employee

View solution in original post

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3 REPLIES 3

‎08-11-2023 02:38 AM

HP Recommended

Hi @mflorenz 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing printer failure with HP printer.

 

Kindly refer to the steps on this link and let me know if that fixes the issue.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

Was this reply helpful? Yes No

‎08-11-2023 06:34 AM

HP Recommended

The printer is HP Color LaserJet Pro M255dw.  This did not solve my problem.

Was this reply helpful? Yes No

‎08-15-2023 11:16 AM

HP Recommended

Hi @mflorenz 

Thank you for confirming.

Request you to perform printer restore, steps mentioned under Page 76 of http://h10032.www1.hp.com/ctg/Manual/c06434360.pdf

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Take care and have a great day ahead!

 

Treeko

HP Support


I am an HP Employee

Was this reply helpful? Yes No
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