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Hello,  My HP Envy 6455 printer is stuck on 5x7 vs 8.5 x 11.  How do I change the setting

1 REPLY 1
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@SallyM1556 

 


@SallyM1556 wrote:

Hello,  My HP Envy 6455 printer is stuck on 5x7 vs 8.5 x 11.  How do I change the setting


Context?

That is, what have you tried to change / adjust the setting that is not working?

 

 

First answer to this question -

Use the Embedded Web Server (EWS) to adjust / change the paper size / type

 

See this thread:

Original question

"My printer is stuck on 5x7 print and I don’t know how to change it back to 8x11. "

https://h30434.www3.hp.com/t5/Scanning-Faxing-Copying/Printer-settings/m-p/8271832

 

=============================================================================

Next,

 

All of this is going to work more easily when you have the Full Feature Software / full driver printer software installed.

The full driver printer software should be installed in addition to the HP Smart application.

 

How-to Video

HP Envy 6055 | HP Envy Pro 6455 : Download & Install HP Full solution software on Win 10 Computer

 

==========================================================================

Read

 HP print settings guide (Windows, Mac)

For example, read section >> Save preferred print settings

 

==========================================================================

Printing Preferences

 

The software / application you are using to view and submit the job can impact how the printer settings are adjusted.

 

The default Preferred Shortcut as created / set in Printing Preferences impacts how the job setup interprets the paper size and paper type.

 

Set the Preferences – Windows

 

NOTES

  • This section is not applicable to Mobile Printing.
  • Access to the complete Printer Preferences requires having installed the Full Driver printer software.
  • The printer should be selected as the default and current printing device.
  • Printing Preferences are available directly from the driver. 
  • Printing Envelopes?  See NOTE

 

Control Panel > icon view > Devices and Printers

Right-Click on your printer > Printing Preferences

 

  • When called from within printing software / applications, Printing Preferences might be called "Printer Properties" / "Shortcuts" / “More Settings” / “Properties” / "Printer Setup" or similar.

 

NOTE >> Word > Mailings > Envelopes  :: Preferences and Envelopes 

Select / leave Printing Preferences Shortcut to "Everyday Printing" or something equally benign. 

 

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Preparation > Check / enable the printer as the “Default Printer”

 

Settings > Devices > Printers and scanners

UNCHECK (clear box) Let Windows manage my default printer

Select (Left-Click) your printer from the list of printers > Manage > Set as Default

 

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

 

Example - Printing Preferences - Shortcut - "Everyday Printing"

9025_Printing_Preferences_Everyday_39025_Printing_Preferences_Everyday_3

 

========================================================================

Printing Preferences – Shortcuts / Selections

 

What is this?

Printing Preferences - Shortcut (related to the "Save preferred print settings" section in the HP document)

 

 

Settings > Devices > Printers and scanners

Left-Click on (your) Printer > Manage > Printing Preferences

 

Next

Tab Printing Shortcuts

Click / Highlight your preferred Shortcut 

Click Apply > Click OK to exit

 

Optional - Additional Setup / Information

 

Make changes to a Shortcut (Model Dependent)

  • Select your Shortcut (locked / template or custom) >
  • Adjust the settings for paper, source (tray), other settings
  • Check all sub-menus in all Tabs
  • Click OK to save / leave sub menu

 

Custom Shortcut

On the main Preferences menu,

Save the edited shortcut or use “Save As” or “Create Custom Shortcut” to save as a new / different file name

Click OK to save the setup

 

Side Bar:  Scan Menu for HP Scan

Open section More >

Check / adjust settings in each sub-section

Click OK to save sub-menu changes

 

 =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=

==============================================================================

Job setup

 

Example - HP Smart - Windows - (with full driver printer software also installed) - Print Document

HP_Smart_W10_PDF_Print_8HP_Smart_W10_PDF_Print_8

 

=======================================================================

 

HP Printer Support Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY Pro 6455 All-in-One Printer 

 

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