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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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HP Color LaserJet Pro MFP M281fdw
macOS 11.0 Big Sur

After I turn my printer on, it will print one or two jobs.  After that, when I send a job to the printer, it will make a noise like it's gearing up to print, and then stop.  The job then disappears from the queue.  If I restart the printer, it will work for one or two jobs and do the same thing.

1 REPLY 1
HP Recommended

How To Clear Printer Queue For Windows
Go to Start.
Click the Control Panel and look for Administrative Tools.
Double-click the Services icon.
Scroll down and select the Print Spooler service.
Select Stop. 
Go to the following directory: C:\WINDOWS\System32\spool\PRINTERS. 
Delete all the files in this folder.

 

Regards,

Will

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