Printing Envelopes

[Chochi1]

I have an HP Office Jet Pro 9025. It was working fine until today when it stopped printing envelopes. I get a message to insert the envelope in tray 2, but the printer acts as if it's printing, but the envelope does not print. Help!

[Dragon-Fur]

@Chochi1 

Welcome to the HP Community --

If printing envelopes is the only issue

and

If you have not done so,

Open Tray #2 - remove and replace the stack of Envelopes as described in your User Guide > Starting on Page 31

Close the tray -

Re-enter the information for the paper size / type

View / Adjust the paper size and type on the Printer Control Panel > Click to accept

OR

Use the Embedded Web Server (EWS) and check / adjust the settings for Tray and Paper

EWS > HP Document / How-to (Original Format)

Use the HP printer Embedded Web Server (EWS)

NOTE:  Find printer IP address

Section Open the EWS over a local network orientation

Open your Browser > Type / enter the Printer IP address into URL / Address bar

EWS – Tray and Paper Management

Original EWS

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper (Management)

Select / Adjust settings for Paper Size / Type

Model and EWS version Dependent:  Advanced section

Click Apply to save changes

OR

Example - (New EWS format - select new printers)

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Section Paper > Trays > click on Tray to configure

And (in addition and as available)

Section Print > Default Print Options > Select default tray

EWS_9025_Preferences_Tray_and_Paper_Management_All_11

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP OfficeJet Pro 9025 All-in-One Printer  

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