Printing Mono only from Smart Tank 5106

[JohnChand]

When I print from Indesign or Adobe Acrobat its printing mono only and not colour. How do I select colour.

[Gaya1239]

Hi @JohnChand ,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand the HP Smart Tank 5106 is fully capable of color printing, so the mono-only issue you're experiencing likely stems from a setting in your software (InDesign or Acrobat) rather than the printer itself. Here's how to troubleshoot the problem:

1. Check Print Settings in InDesign/Acrobat:

• Open the document you want to print.
• Go to the "File" menu and select "Print" (or press Ctrl+P on Windows/Command+P on Mac).
• Look for the "Print Settings" or "Properties" section. This might be located in a separate window depending on your software version.
• Under Print Settings, ensure "Color" or "CMYK" is selected for the print mode. Avoid options like "Grayscale" or "Black & White".
• Look for an option like "Ink Optimization" or "Toner Saving" and make sure it's unchecked. These options can reduce color saturation.
• Click "Print" to confirm the changes.

2. Check Printer Driver Settings (Optional):

• If the issue persists after checking software settings, you can verify your printer driver configuration.
• Go to your computer's "Printers and Scanners" settings (Windows) or "System Preferences" > "Printers & Scanners" (Mac).
• Find your HP Smart Tank 5106 printer and right-click on it.
• Select "Properties" or "Preferences" (depending on your OS).
• Look for a tab related to "Color" or "Printing Preferences".
• Ensure "Color" printing is selected and any grayscale or toner-saving options are disabled.
• Click "Apply" or "OK" to save the changes.
• Try printing again to see if the color issue is resolved.

3. HP Smart App (Optional):

• If you're using the HP Smart app to print, there might be a color printing option within the app itself.
• Open the HP Smart app and connect to your HP Smart Tank 5106.
• Select the document you want to print.
• Look for an option like "Print Settings" or "Advanced Options" before initiating the print job.
• Ensure "Color" printing is selected and any grayscale settings are disabled.
• Start the print job to see if the color issue is fixed.

Refer to this document: HP Smart Tank 5106 All-in-One Printer User manual

I hope this helps. 

Take care and have a good day.

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