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Quality issue

HP Recommended
HP OfficeJet 3830

Both my color and black ink cartridges are new but everytime I try to print, the quality is terrible. 


Quality report:

image.jpg

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Level 11
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HP Recommended

Replace the black ink cartridge with a fresh new one.




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HP Recommended

That quality report was printed after I replaced both cartridges, they are brand new. 

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