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‎09-09-2020 08:58 AM

HP Recommended

The same here, when i put in the old colorink that the problem is solved but that one is empty, i need a new color ink but when is this beeing send.

Contact with a real person is not possible or very hard to find where.

1 REPLY 1

‎09-13-2020 01:38 PM

HP Recommended

@Evelien23

 

I have received your private message  with the required information. Not to worry, I will ship a replacement color ink cartridge with express shipping. It will be delivered in 3-4 business days.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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