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HP Recommended
HP DeskJet 3700 All-in One Series
Microsoft Windows 10 (64-bit)

Printer is set up using Wi-Fi but tells me it it out of paper.   It's not. - How can I resolve this as it is happening each time i  need to print

1 REPLY 1
HP Recommended

@Maggiemac3

 

Welcome to the HP support community.

 

I understand that you are getting out of paper error, I am glad to assist you.

Reset the printer

Sometimes an error persists even though there is no paper feed issue. Reset the printer, and then try to print.

  1. With the printer turned on, disconnect the power cord from the printer.

  2. Unplug the power cord from the power source.

  3. Wait 60 seconds.

  4. Reconnect the power cord to a wall outlet and to the printer.

  5. NOTE: HP recommends plugging the printer directly into a wall outlet.

  6. Try to print.

Clean the paper feed rollers

Dust, paper fiber, and other debris might accumulate on the paper feed rollers and cause paper jams and paper feed issues. Clean the rollers inside the printer, and then try to print again.

  1. Turn off the printer, and then disconnect the power cord and any other cables.

       WARNING: 

    You must unplug the power cord to move the carriage by hand and reset the paper feed mechanism without the risk of electrical shock.

  2. Raise the input tray and the input tray extender.

    Raising the input tray and the input tray extender

  3. Lift and hold the input tray shield.

    NOTE: 

    Do not remove the input tray shield. The input tray shield prevents foreign debris from falling into the paper path and causing paper jams.

  4. Look down through the open input tray and find the gray paper pick rollers. You might need a flashlight to illuminate the area.

    Paper pick rollers

  5. Lightly dampen the cotton swab with water, and then squeeze any excess liquid from the swab.

  6. Press the swab against the rollers, and then rotate them upward with your fingers. Apply a moderate amount of pressure to remove dust or dirt buildup.

  7. Release the input tray shield.

  8. Allow the rollers to dry completely (approximately 10 minutes).

  9. Reconnect the power cord and any other cables, and then turn on the printer.

Here is the HP document for further assistance:- Click here

 

Keep me posted.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.