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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- SETUP CARTRIDGES
Create an account on the HP Community to personalize your profile and ask a question
11-01-2021 10:23 AM
Hi,
Please I use HP DeskJet Plus 4120 and I tried setting up the printer again but my printer is asking for the setup cartridges and I do not have them as I have exhausted the previous ink. How can I bypass this?
Solved! Go to Solution.
Accepted Solutions
11-04-2021 09:48 AM
Hi @Ay120,
I'd like to help!
I understand you are receiving a "use setup cartridges" error.
We would have to perform an OOBE reset on the printer to bypass the error
- The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
- In order to access your private messages, click the support private message icon on the upper right corner of your HP Support community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
Hope this helps! Keep me posted.
And, Welcome to the HP Support Community.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Yes" on the bottom right to say “Thanks” for helping
11-04-2021 09:48 AM
Hi @Ay120,
I'd like to help!
I understand you are receiving a "use setup cartridges" error.
We would have to perform an OOBE reset on the printer to bypass the error
- The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
- In order to access your private messages, click the support private message icon on the upper right corner of your HP Support community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
Hope this helps! Keep me posted.
And, Welcome to the HP Support Community.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Yes" on the bottom right to say “Thanks” for helping
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