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‎01-13-2020 03:33 PM

HP Recommended

@Adrian221 Greetings from the HP Community!

I suggest we print a diagnostic/print quality page to identify and resolve the issue, accordingly:

 

Print a Print Quality Diagnostic Page, and then evaluate the results.

  1. Load plain white paper in the input tray.

  2. From the printer control panel, open the Setup menu.

  3. Open the Reports or Tools menu.

  4. Touch Print Quality Report.

    A Print Quality Diagnostic Page prints.

    Example of the Print Quality Diagnostic Page

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE & SKIP TO STEP 11 ONWARD

(By the end of this article all the issues should be resolved)

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.

Riddle_Decipher
I am an HP Employee

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