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‎08-29-2020 08:51 AM

HP Recommended
Product: Hp Deskjet Ink Advantage 3635
Operating System: Microsoft Windows 10 (64-bit)

Hell I would like to ask for your help regarding it suddenly unable to print and I notice that the icon of the paper and the ink are blinking and I see and E3 error in panel screen I try to use Hp print and can doctor and it was diagnosed that there is a problem of my carriage stall, so check it if there as paper jam or other foreign objects but I don't see anything that can make a carriage stall to be block and still the the light indicator is still blinking.

1 REPLY 1

‎08-31-2020 01:26 PM

HP Recommended

@fatim1985

 

Welcome to the HP support community.

 

If you have tried all the steps mentioned in this HP document:- Click here

And if the issue still persists, perform a firmware update.

Here are the steps:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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