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‎12-11-2022 04:38 AM

HP Recommended
Product: Samsung Xpress SL-C430W Color Laser Printer

HI, 

Replaced the transfer unit.

Simple.

The red light keeps blinking.

I found out that te counter needs to be reset.

How do I do that?

 

P.

Category:
4 REPLIES 4

‎12-11-2022 08:18 AM

HP Recommended

The reset is done with software that is available only for authorized service personnel. Google it up it's called EDC tool maybe you can get it somewhere. There is a old video on YT with instructions on how to use it and link for download.




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‎12-11-2022 11:30 AM

HP Recommended

Hi,

 

Thanks.

This is strange, even rediculous.

I own the printer. I bought new parts. 
Installed them myself.

Why on earth should I not be able (or be allowed) to reset a counter?

Again: I own this machine, I paid for it.

Flabbergasted!

 

P.

 

 

 

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‎12-12-2022 12:34 AM

HP Recommended

You are allowed to do any part replacement, but for resetting the counter you need to have an EDC tool.




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‎12-12-2022 02:05 AM

HP Recommended

Hi, 

Thanks, 

 

Called HP: "Call Samsung"

Called Samsung: "Call HP"

HP: "see YouTube"

Youtube: "buy software from us"

Now what....?

 

Question for HP: will the printer keep on functioning?

Answer: "maybe not"

HUH?

 

P.

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