file:///C:/Program%20Files/HP/HP%20DeskJet%202130%20series/Bin/HPSolutionsPortal.hta

[Nobento1412]

file:///C:/Program%20Files/HP/HP%20DeskJet%202130%20series/Bin/HPSolutionsPortal.hta

[Dragon-Fur]

@Nobento1412 

Welcome to the HP Community Forum.

There is no context to your message -- it is difficult to understand what you are asking.

A guess:

The file you are referencing is a container file -

The portal / container file no longer works.

Why?

The old HP Solutions software was tied to Adobe Flash -- Adobe Flash was permanently disabled in 2021.

Loss of Adobe Flash broke the old printer software startup -- that is, there is no longer a way to open the software because the container for the User Interface does not work.

Reference

Flash Player is permanently disabled as of 12-Jan-2021

The HP Solution center software is based on Flash:

https://www.adobe.com/products/flashplayer/end-of-life.html

What if?

There is no fix.

If you still want to use the printer to scan,

If the printer software is still installed on the computer,

You might be able to use HP Scan

For example:

The old Solution Center Scan software is located in "Digital Imaging"

The name of the scan executable varies.

C:\Program Files (x86)\HP\Digital Imaging\bin\

OR

C:\Program Files\HP\Digital Imaging\bin\

Find and Double-Click on scan File name / executable.

For example:

hpiscnapp.exe 

OR

hpqkygrp.exe

============================================

What else for Scan?

If you want to use the printer for Scanning,

If you find no other options, this company specializes in Scan software for unsupported printers.

NOTE:  This reference is provided FYI and is not intended as an endorsement of the software.

VueScan – Third party software

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

Printer Product Home

Enter the device type and model name of your HP device

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Question / Concern Answered, Click "Accept as Solution"