instant ink cartridge doesn't work [edited]

[jj85]

I have an OfficeJet Pro 6830.

I also have instant ink. A service I thought was convient.

I installed a new ink cartridge today. Repeatedly. Even cleaned the copper. Printer still rejects the fresh cartridge.

I have had so many problems with instant ink I swear I will cancel this right now if I don't get a response in an hour.

[jj85]

Now, conviently, I have no way to print anything. THAT'S the convience of instant ink.

And at the same time my printer just prints black squares for images, with the ink that it does have left.

I have already tripled cleaned the ink head.

[jj85]

OH WOW, HP staff has the time to censor me TWICE but not to actually fix my problem

[TEJ1602]

@jj85, Welcome to HP Support Community!

We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

Keep me posted.

Cheers 🙂

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