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‎02-26-2019 03:03 PM

HP Recommended
Product: Envy 4500
Operating System: macOS 10.14 Mojave

HP 4500 working fine with wi-fi connection with Mac Book Air.  Printer disconnected for approx. 12 hrs. Power restored, wi-fi blue light steady on.  Mac Book Air has 2 print jobs waiting and a screen wants "location" What is location??

1 REPLY 1

‎02-27-2019 08:59 AM

HP Recommended

@Skip5

 

Thanks for posting in HP Support Community! I'd like to help.

Where do you see the message, is it on the print queue?

Have you tried cancelling the print jobs and then sending a new print job?

Could you send me a screen shot of the message which is asking for location.

Senan6806


I am an HP Employee

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