metal U-shaped hook

[pietro_ma1]

I disassembled and cleaned my HP 1050A printer and on the table, where there was nothing else, there was a small metal U-shaped hook that I don't understand where it should be mounted. Does anyone have an exploded view of all the printer components? or can he tell me where this hook should be placed? thank you so much.

[Rachel571]

Hi @pietro_ma1 ,

We apologize for the inconvenience, but it seems that the issue needs a hardware repair.

Unfortunately, there are no further actions we can take through this channel. I recommend reaching out to our phone support for further assistance.

They can help you with the unit repair or part replacement.

I request you talk to HP Phone Support and they will help you to sort it out as it requires advance support or repair.

1. Click on this link -  https://support.hp.com/us-en

2. Select the country.

3. Enter the serial number of your device.

4. Select the country from the drop-down.

5. Click on "Show Options".

6. Fill out the web form. A case number and phone number will now populate for you.

Please feel free to contact us here anytime you need any further assistance.

Have a great day!

Rachel571 

HP Support

[Repairatrooper]

My first thought was staple, do you have a view of the side that shows the hook you speak of?