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‎12-23-2020 08:02 AM

HP Recommended
Product: Hp Office Jetpro 8210
Operating System: Microsoft Windows 10 (32-bit)

HI,

My printer is set up as well as connected to the wifi, however from HP smart when i want to print it doesn t find any documents other than PDF and if so it won't print and it says : printer error state  ?

But if i do it from my phone and Ipad it works perfectly

 

anyone knows what to do ?

 

thank you 

Serge

Category:
1 person had the same question
1 REPLY 1

‎01-05-2021 11:56 AM

HP Recommended

@Serge_bieri

 

Welcome to the HP Support Community.

 

Uninstall and reinstall it the HP Smart App and try.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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