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    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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HP LaserJet Pro P1102 Printer
Microsoft Windows 10 (64-bit)

HI,
I've been using this printer for quite some time now. today I started printing a few documents, and a paper got stuck. I opened the lid and took out the toner, and removed the stuck page, only to then find out that it doesn't work anymore. i press the power button, it like moves, or like powers up for just 1 second and then instantly stops. it does that rolling thing for like 10 second or so when you power it on, but now it just does it for 1 second and then stops. the PC isn't detecting it and its also not showing any lights. the attention light does blink when I keep the lid open, but when the toner is inserted and the lid is closed, it doesn't blink and doesn't turn on. I tried with multiple power cables and sources, still the same issue. 

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