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HP Recommended
Deskjet 3830
Microsoft Windows 10 (32-bit)

I have a deskjet all in one 3830.

1 REPLY 1
HP Recommended

@nygenes 

 

No context - that is, we do not know what you are doing, trying to do, what is not working...

For example, 

  • Is the document set to 100% and you don't want it set that way?
  • Is the document something you are viewing on your browser and you cannot find Page Setup to adjust the scale?
  • Is the software you are using lack suitable Page Size controls? (For example, some mobile apps are pretty restrictive about "size")

 

Lots of documents...

 How to > topic Print > subject list Instructions & Settings

including

 

 

 

 

Assuming

  • Full Feature Software for the printer is installed,
  • You have access to the document (it is on your computer, for example)

Try consider

 

Reinstall / Update your PDF Reader (Adobe Reader DC /Optional  Foxit Reader)

  • HINT: Watch out for and UNCHECK unwanted extra software
  • Adobe Reader DC software should be installed even if you do not open / view / print PDF files directly from the software.

Adobe Acrobat Reader Learn & Support

 

 

Example - Print PDF file - Adjust Page Sizing and Handling using Adobe Reader DC

Manage Print Output with Print Preview_PDF_1DManage Print Output with Print Preview_PDF_1D

 

 

Reference and Resources – Places to find (more) help and learn about your Printer

Printer Homepage – “Things that are your printer”

Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides, Product Information, more

HP DeskJet Ink Advantage 3830 All-in-One Printer series

 

Dragon-Fur

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