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‎11-25-2022 04:29 PM

HP Recommended
Product: HP Color LaserJet CP1215 Printer
Operating System: Microsoft Windows 11

"print-two-sided" results in page mis-matching. Won't print the second run in reverse sequence as it did before. I now have to do one-sided printing twice and specify the pages individually --otherwise I get, for example, page 24 on the back of page 1; page 22 on the back of page 3, etc.

1 REPLY 1

‎11-29-2022 10:03 AM

HP Recommended

@madmilt

 

Welcome to the HP support community.

 

I understand that you are getting a paper mismatch error, I am glad to assist you.

Follow the steps mentioned in this HP document to fix the issue:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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