when turned on hp laserjet pro 200 colorm251nw comes up connection errors

[steve871]

hp laserpro200 color m251nw printer-comes up with communication error when turned on

[Alden4]

Hi @steve871,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

A communication error message on your HP LaserJet Pro 200 Color M251nw printer could indicate several issues. Here are some steps you can try to troubleshoot.

• Check Connections: Ensure that all cables, including USB or Ethernet cables, are securely connected to both the printer and the computer or network.
• Restart Devices: Turn off the printer and the device it's connected to (computer or router). Wait for a few minutes, then turn them back on. Sometimes, a simple restart can resolve communication issues.
• Update Drivers: Make sure you have the latest drivers installed for your printer. You can download them from the HP website or use the built-in driver update feature on your computer.
• Reset Printer: Try resetting the printer to its default settings. You can usually find instructions on how to do this in the printer's user manual or on the HP website.
• Check Network Settings: If your printer is connected to a network, ensure that it has the correct network settings and is connected to the same network as your computer.
• Firewall and Antivirus: Check your firewall and antivirus settings to ensure they are not blocking communication with the printer.
• Printer Queue: Check the printer queue on your computer to see if there are any pending print jobs that may be causing the communication error. Cancel or delete any stuck print jobs.
• Test with Another Device: If possible, try connecting the printer to another device to see if the issue persists. This can help determine if the problem is with the printer or the original device it was connected to.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support