Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here
Resolve Windows 10 or update issues on HP computer or printer– Click Here
I have replaced the ink cartridges with new HP ink cartridges and the printer will not print any color, only black and white.
I reviewed your post and I understand that the printer is not printing color.
Don’t worry, I assure you I will try my best to get this sorted.
Are you able to make a copy in color?
Meanwhile, I recommend you follow the steps in the below article and check if it helps.
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Stay Home – Stay Safe
The_Fossette I am an HP Employee
Didn't find what you were looking for?
Ask the community